Dbdok Terms and Conditions — Know everything, clearly

By registering on or using dbdok, you are deemed to have automatically accepted these Terms & Conditions. It is therefore essential that you read them in full before using any of our services.

Dbdok is an online gaming and betting platform offering casino games, Live Casino, slots, and Sports Betting to users in Bangladesh. Access to and use of this platform is permitted for personal entertainment purposes only.

These Terms & Conditions constitute a legally binding agreement between dbdok and the member. If you disagree with any part of these terms, please refrain from using the platform and contact our support team.

• Dbdok reserves the right to modify these Terms & Conditions at any time without prior notice.
• Continued use of the platform after updated terms are published will be considered acceptance of the new terms.
• These Terms & Conditions are available in both English and Bengali. In the event of any conflict, the English version shall prevail.
• Dbdok's decisions shall be considered final in all matters.

To use dbdok's services, you must first create a personal account. You are required to provide accurate and truthful information during registration. Opening an account with false information is a direct violation of dbdok's Terms & Conditions.

Each individual may only hold one account. Creating multiple accounts, using someone else's account, or registering under a false identity is strictly prohibited. dbdok reserves the right to identify duplicate accounts and may close them at any time.

• The name, address, and contact details provided at registration must be accurate and truthful.
• Keeping your account password secure is solely the member's responsibility.
• Any suspected unauthorized use must be reported to dbdok immediately.
• Accounts may not be transferred or sold to a third party.
• Opening an account on behalf of a corporate entity or group is not permitted.

Dbdok is strictly for users aged 18 and above. Use of this platform by minors is entirely prohibited. By registering, you confirm that you are 18 years of age or older.

Dbdok reserves the right to verify the age of any member. You may be asked to submit a national ID, passport, or other government-issued document as proof of age. Account activity may be restricted until age verification is complete.

Deposits on dbdok can be made via various mobile banking and bank transfer methods. The minimum deposit amount is BDT 500. Specific limits may apply depending on the payment method used.

Always enter the correct amount and reference number when making a deposit. dbdok is not responsible for any delays or failed deposits caused by incorrect information. Deposits are typically credited to your account within 15 minutes.

• Only use payment methods registered in your own name.
• Third-party deposits are not permitted.
• Dbdok reserves the right to investigate any suspicious transactions.
• Applicable exchange rates will apply to any currency conversions.
• Keep a record of every deposit receipt for future reference.

Your account must be fully verified before you can withdraw from dbdok. Withdrawal requests are typically processed within 1–24 business hours. Requests submitted outside business hours may be processed on the next working day.

Withdrawals can only be made to the same payment method used for the original deposit. This is a required measure to prevent money laundering. Exceptions require approval from the support team.

• The minimum withdrawal amount is BDT 1,000.
• A maximum withdrawal limit applies within a given time period.
• Withdrawals above a certain amount may be held until KYC verification is complete.
• Withdrawal fees vary depending on the payment method used.
• Minimum wagering requirements may apply before winnings can be withdrawn.

Dbdok offers a variety of bonuses and promotional offers. Each bonus comes with its own wagering requirements, which you should read carefully before claiming. Misuse of a bonus may result in it being forfeited.

The welcome bonus is awarded on the first deposit and is available to new members only. Claiming a bonus through multiple accounts will be treated as bonus abuse.

• Bonus funds cannot be withdrawn directly; wagering must be completed first.
• Bonuses must be claimed within a specified timeframe; expired bonuses are automatically cancelled.
• Dbdok reserves the right to modify or withdraw any bonus offer at any time.
• Separate terms may apply to winnings from free spin bonuses.
• Cashback bonuses are awarded to eligible players only.

Dbdok has specific rules for each game and betting category. Separate betting limits and payout rules apply to Sports Betting, casino games, Live Casino, and slots.

All games on dbdok use certified RNG (Random Number Generator) technology, ensuring every outcome is completely random and unbiased. No game result is predetermined.

• Once a bet is confirmed, it cannot be changed or cancelled.
• If a game is interrupted due to a technical error, dbdok's decision will be final.
• Exploiting software bugs or glitches to gain a strategic advantage is strictly prohibited.
• Dbdok reserves the right to adjust odds in Sports Betting.
• Accounts may be reviewed if suspicious betting patterns are detected.

Dbdok uses industry-leading security technology to protect members' personal information and financial data. Your data will never be sold to third parties. Please review our Privacy Policy for full details.

Use a strong password and keep two-factor authentication enabled to keep your account secure. If you notice any suspicious activity, contact dbdok support immediately.

• Do not share your login credentials with anyone.
• Avoid gaming over public Wi-Fi networks.
• Dbdok will never ask for your password via email or SMS.
• Stay alert to phishing sites — always use the official URL.

Dbdok believes gaming should be a source of entertainment, not addiction. That's why we place the highest priority on responsible gaming. Every member should set personal limits and enjoy games within them.

Our platform offers deposit limits, session time limits, and self-exclusion options. If you feel that gaming is having a negative impact on your daily life, please contact our support team right away.

• Set daily or weekly deposit limits for yourself.
• Avoid gambling to recover money you have already lost.
• To self-exclude, contact our support team; your account can be suspended for a set period.
• If you notice signs of gaming addiction, please seek professional help.

Dbdok reserves the right to suspend or terminate any member's account at any time and for any reason — particularly if the member violates these Terms & Conditions, attempts fraud, or causes harm to other members.

• If multiple accounts are found to be operated by the same person, all associated accounts may be closed.
• Any winnings associated with detected bonus abuse will be voided.
• Any verified balance will be returned prior to account closure.
• To close your account voluntarily, please contact our support team.

For any disputes or complaints, please contact our support team first. The team will aim to resolve the issue within 48 hours. If a resolution cannot be reached, the matter will be escalated to senior management.

Dbdok's decisions are binding in all matters. That said, dbdok always strives to resolve disputes in a fair and transparent manner.

• When submitting a complaint, please include relevant screenshots and supporting information.
• In disputes relating to game outcomes, server logs shall serve as the final and conclusive evidence.
• Filing a fraudulent claim may put your account at risk.

Dbdok may update or amend these Terms & Conditions at any time. Where changes are made, we will endeavour to notify members via email or an in-platform announcement. Continued use of the platform after updated terms are published will be treated as acceptance of those terms.

The date of the latest update will always be displayed at the top of this page. Check back regularly to stay informed of the current terms.